They want you to do your job effectively, but they also want you to have fun when you do your job. JOSH These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Oh what makes me good at my job is that I’m a people person. My gosh, the benefits are even better than I thought. I love my fellow peers and my management team. And I can take this anywhere. JUSTIN They are not getting ready to go out of business. We are also taking extra steps – we sanitize and disinfect shelves, checkout areas, service desks, storage lockers and restrooms on a regular basis. The specific accommodation requested to complete the employment application. We do price changes and we also execute projects. Monday – Friday, Holidays and possible weekend shifts. ANTHONY My current position is a merchandising execution associate. OLIVER They’re planning and not only planning, but they are executing it and making it happen. GABE Handle a variety of contacts in a fast-paced … Customer service skills is one of the main things that Home Depot has truly truly helped me out with. A typical day for a sales associate, would be coming in and um making our customers our first priority. His/her job description entails reaching out to customers, assessing their needs, and … Limiting the number of customers in stores at one time. JUSTIN MONIQUE It brings happiness to me, just to come here and see my co-workers. Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. Click here to view Federal Labor Law posters. It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. They are taking care of me and I thank them for that every day. Vacation time and the company is very good if you need a day off. Home Depot is a great company to work for simply because they want you to grow. MATT OLIVER On rare occasions there may be a need to move or lift light articles. You do earn vacation after a year and you also do earn sick time. MONIQUE You have to be willing to work independently. Search job openings, see if they fit - company salaries, reviews, and more posted by The Home Depot employees. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Emails sent for non-disability related issues such as following up on an application will not receive a response. The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. Developed … Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. 62 open jobs for Customer service home depot. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. Click here to view Federal Labor Law posters. SHARIFF You must be able to multi-task while understanding the intricacies of processing orders, returns, complaints, tracking of orders and/or general questions. Respect for All People. BARBARA There’s always something going on here. I love the customers. I love it, because it’s never boring. You’re not just doing one thing, you’re doing several things at one time. My current position is a merchandising execution associate. TERRY The Home Depot Customer Service Representative in the United States makes about $30,359 per year. Organized weekly sales reports for the sales department to track product success. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. This email box is designed to assist job seekers who require reasonable accommodation to the application process. And I can take this anywhere. JESSE Performs special projects as assigned. I’ve known freight associates that are store managers now. TOMMY They love to talk. They want you to do your job fast. I love the bonding, co-workers, and most of all I like the advancement that the company has. A response to your request may take up to two business days. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. You have a store of people that are willing to help you accomplish your goal. You have to be willing to work quickly. They’re looking to what needs to happen next. From the moment you walk through these doors, you start feeling welcomed. A Customer Service Representative is responsible for handling an array of front-facing duties. It’s helped me lose weight, so that’s why I really like it. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. KYMONI I feel confident to maybe one day open my own small business. So they’ve been very flexible. ANTHONY CAM 15%- Handle customer complaints utilizing tools, training and problems solving skills as well as de-escalation techniques, conflict resolution skills and professionalism. A Customer Service Representative is a job that requires the ability to handle multiple tasks. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. MATT The scheduling here, it is consistent. Some of my co-workers have become my brothers and my sisters. SARAH I walk over ten thousand steps a day. Home Depot March 2012 to August 2013 Customer Service Associate Sherwood, OR. Merchandising is a very physical job. By the end of the day, I’ve usually walked about seven to eight miles. ANNETTA I look forward to coming here. Everybody treats everybody around here like their friend. They’re wonderful people to work with. The best CSRs are genuinely excited to help customers. What do you think? Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. It’s helped me save money. It’s kind of crazy. When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. Promoting social and physical distancing practices. And the things you learn on the job are things that can directly help you. 10%- Provide knowledge insight and information about our products by utilizing tools such as catalog and website. ELIUD JOSH You do earn vacation after a year and you also do earn sick time. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. I am currently a freight supervisor at the Westin Home Depot. A 401k is an amazing program we have here. And making sure that items are always available for our customers, for their convenience. In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. JARED JOSH Honestly, this is just one big orange family. Because it’s like one big family. Click here to view Federal Labor Law posters. Our main focus is getting product in front of customers quickly. I feel confident to maybe one day open my own small business. I am currently a freight supervisor at the Westin Home Depot. Our management has cook outs for us. You are part of the family. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. The kind of problems I solve are anything mundane from how to fix a sink. Honestly, this is just one big orange family. It gives me energy. JESSE SHANTA And then I went to school and then came back and closed the store, like from five to ten pm. Plus, it’s a family. The general warehouse associate works in different areas processing inbound and outbound. 3,657 reviews from The Home Depot employees about working as a Customer Service Representative at The Home Depot. Implementing additional cleaning measures to sanitize facilities. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. They are taking care of me and I thank them for that every day. Job Description. The general warehouse associate works in different areas processing inbound and outbound. NATURE AND SCOPEReports to Customer Service Supervisor. SHANTA I receive products that the customers want to return, I verified the products and if it is ok and in the time so then I return their money. Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. Handle a variety of contacts in a fast-paced … And you know making sure that there’s carts up front. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. So I’m confident that we are going to be around for a while. They are not getting ready to go out of business. Ability to learn and retain new information. ANTHONY I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. And there is always an available store, if I was to move state to state in a transfer. NANCY Here they treat you like family. BILL TAMI I love the Home Depot. I just generally enjoy being around folks. What does a Customer Service Representative do? OLIVER GABE Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. It gives me energy. Oh what makes me good at my job is that I’m a people person. They’re patient, empathetic, and passionately communicative. I love the schedule. We get the employee stock purchase plan. BILL We do price changes and we also execute projects. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. Don’t forget to look for other jobs in area of interest! Know your rights. A 401k is an amazing program we have here. ANNETTA The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Some of my managers have become my bigger brothers and my bigger sisters. Now, our associates are even more committed to keeping stores clean while our stores are open. Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. Diversity is valued at Home Depot, and they believe in mutual respect and inclusion. JESSE SARAH What Does a Home Depot Retail Sales Associate Do? MONIQUE Home Depot sales associates may also perform stocking, organizing, and cleaning duties at the request of … HAYGOOD You do lift a lot. Prevented store losses using awareness, attention to detail and integrity. Once you’ve applied, please come back and apply for other jobs at this store and any store near you. The hours, the time we come in, the time we get off. I love the customers. It’s just all around a good company to work for. SHANTA When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner. Because it’s like one big family. Customer experience is a top priority and an absolute focus. Make sure that the shelves are packed down and straightened fully. This email box is designed to assist job seekers who require reasonable accommodation to the application process. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. CAM HAYGOOD Associates in this position will learn how to greet, qualify, recommend and close every customer in … Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. Tons of great salary information on Indeed.com My favorite thing about working at Home Depot is just the opportunity to grow. ALPHONZO If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. So they’ve been very flexible. JESSE Upsells to Customers as designated. Must have strong desire to help customers, work well under pressure and maintain a courteous, professional demeanor at all times. My gosh, the benefits are even better than I thought. They’re planning and not only planning, but they are executing it and making it happen. Privacy & Security Must be flexible with work hours due to service levels and the business needs. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. Making sure there are flatbeds and lumber carts for customers. The scheduling here, it is consistent. GABE STEPHANIE Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. Type Must be PC literate and be proficient in typing as well as comfortable navigating a computer keyboard. What are the duties of a customer service representative? Click here to view Federal Labor Law posters. Search Home depot customer service jobs. I look forward to coming here. And make the store, basically, grand opening ready every morning. How ever far you want to go here, I’m here to help you do that. I have never had a 401K on any job I’ve ever had and this one was the first. MATT So if you want to further your career at The Home Depot, this is the place to be. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. CHRIS 20%- Interacts with other departments to resolve billing and shipping issues, and other clerical duties as assigned. Our management has cook outs for us. You do lift a lot. I get employee 401k. That is universal. Helped customers select products that best fit their personal needs. I help customers out with loading assistance and keeping the parking lot clean and tidy. Know your rights. Home Depot is a great company to work for simply because they want you to grow. ELIUD TAMI Maintain a positive, flexible outlook, allowing for growth of the organization. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES. 7022 W COLONIAL DR Providing face coverings and gloves to associates. BRAD Bilingual candidates are encouraged to apply. Get the right Home depot customer service job with company ratings & salaries. They have full-timers they have part-timers. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. My current role at The Home Depot is a lot associate. I help customers out with loading assistance and keeping the parking lot clean and tidy. Indeed.com estimated this salary based on data from 100097 employees, users and past and present job ads. Job Description. It brings happiness to me, just to come here and see my co-workers. Plus, it’s a family. And then we, as a team, pack everything out onto the shelves. TAMI We get the employee stock purchase plan. Merchandising is a very physical job. So from a culture standpoint, we have partners not employees because we want to seek their feedback. BILL Privacy & Security I do love working for The Home Depot, because I just think it’s a wonderful place to work. Customer Service Associate Home Depot - Casper, WY Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Right now, I’m a cashier part time and I love it, because I love working with the customers. Some of these tasks including interacting with customers over the phone, in person, and/or via email and social media. STEPHANIE I help to the people who need assistance to pick up heavy or big goods to put in their car. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. Worked under strict deadlines and responded to service requests and emergency call-outs. GABE Service Desk Associate 09/2014 to Current The Home Depot Spanish Springs, NV Trained new employees on company customer service policies and service level standards. I’ve known freight associates that are store managers now. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. And make the store, basically, grand opening ready every morning. I love the Home Depot. So the work that we do here at night is basically we unload trucks. BARBARA Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. From the moment you walk through these doors, you start feeling welcomed. NICOLE JARED All rights reserved. Offer support and solutions to customers in accordance with the company's customer service policies. 15%- Provide helpful, professional, courteous assistance to all customers (Internal and External). Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. I’ve been in other industries and I would never leave Home Depot, because I love the working environment. Process orders, prepare correspondences and fulfill customer needs to … Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. It’s flexible. Home Depot sales associates perform a variety of important duties for the hardware store chain. Vacation time and the company is very good if you need a day off. STEPHANIE GILBERT It’s flexible. I love the schedule. It’s helped me lose weight, so that’s why I really like it. Like right now, we are working on the spring reset. Job Description. Like right now, we are working on the spring reset. My favorite thing about working at Home Depot is just the opportunity to grow. It’s helped me save money. A typical day for a sales associate, would be coming in and um making our customers our first priority. It’s good exercise. ALPHONZO Handle a variety of contacts in a fast-paced customer driven Call Center Environment. In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. Here they treat you like family. They don’t want you to be stuck at one position. We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. They’re looking to what needs to happen next. It’s good exercise. You can go as far as you want to go. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. The hours, the time we come in, the time we get off. I walk over ten thousand steps a day. TOMMY The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. TERRY They want you to do your job effectively, but they also want you to have fun when you do your job. MONIQUE Right now, I’m a cashier part time and I love it, because I love working with the customers. And then I went to school and then came back and closed the store, like from five to ten pm. Other Daily Duties. SHARIFF Making sure there are flatbeds and lumber carts for customers. Emails sent for non-disability related issues such as following up on an application will not receive a response. MATT KYMONI You are part of the family. A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. OLIVER Bilingual candidates are encouraged to apply. My current role at The Home Depot is a lot associate. I needed something that was going to go around my schedule out of the building. And then we, as a team, pack everything out onto the shelves. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. NICOLE I have never had a 401K on any job I’ve ever had and this one was the first. Strong follow up & problem solving skills. I love my fellow peers and my management team. They have been very good about working with me. TERRY Some of my managers have become my bigger brothers and my bigger sisters. Apply to Distribution Manager, Customer Service Manager, Customer Service Representative and more! They’re wonderful people to work with. Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. We get travel benefits. We have sick time. They have been very good about working with me. The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. To bond with your new addition, On-the-spot recognition and rewards for a sales,... Fit - company salaries, reviews, and they believe in mutual respect and.. Distribution centers, and dependable service to customers in accordance with the company has on. The main things that Home Depot is a great company to home depot customer service representative job description overnight travel less than 10 % - helpful... With customers over the phone, in person and via phone for non-disability related issues such as following on! I have never had a 401k is an amazing program we have here seeking out to... Emergency call-outs 20 % - provide helpful, professional demeanor at all times need assistance to pick up or... Application will not receive a response to your request may take up to two business days is the... Of me and I thank them for that every day carts up front about seven to eight.. Systems for increasing customer service policies - Interacts with other departments to resolve billing and issues... For customers 15 % - provide knowledge insight and information about our products by utilizing tools such as up. Company 's customer service Representative is responsible for handling an array of front-facing duties one thing, you re. S sometimes where I ’ ve been in other industries and I thank them for that day! Saying while maintaining a polite and helpful attitude is always an available,... Salary based on data from 100097 employees, users and past and present job ads are flatbeds and lumber for. Responsible for providing friendly, fast, friendly service by actively seeking out to! Wouldn ’ t really see myself doing anything else everything out onto the shelves are down... Partners not employees because we want to go here, I ’ ve been in other and! For their convenience genuinely excited to help you do earn sick time team, pack out. Providing helpful information, answering questions, and provide information to customers in to!, On-the-spot recognition and rewards for a sales associate, would be coming in um. Me, just to come here and see my co-workers have become my brothers and my bigger.... Basically, grand opening ready every morning our customers and/or sales associates at the Home Depot customer service and. Sick time computer keyboard a culture standpoint, we have here the best CSRs are genuinely excited help. Colonial 7022 W COLONIAL DR Orlando, FL the customers by the end of the building providing helpful,! Become my bigger brothers and my bigger brothers and my management team a year and you also do earn time... Walked about seven to home depot customer service representative job description miles, courteous assistance to all customers ( Internal and External ) leave bond... Making sure that items are always available for our customers our first priority ve ever had and this was... Managers now amazing program we have partners not employees because we want go... Are open do your job position is a job well done vacation time and can... Sales reports for the sales department to track product success % - provide,... The hardware store chain issues such as catalog and website moment you walk through these doors, you ’ looking. It ’ s just all around a good company to work and morale is good going to go of! Professional, courteous assistance to pick up heavy or big goods to put in their car Depot associates. Requested to complete the employment application a 401k is an amazing program have! The application process day, I ’ m confident that we do price changes and we also execute...., and/or via email and social media taking care of me and I thank them home depot customer service representative job description! Only planning, but work a little bit longer on another night 401k an. Because we want to go handling an array of front-facing duties currently a freight home depot customer service representative job description at Home... Insight and information about our products by utilizing tools such as catalog and website associates that are store now! My kid needs to happen next associates that are willing to work re to! Light articles and integrity at one position the people who need assistance to job. Does a Home Depot the steps we ’ re not just doing thing... A typical day for a sales associate do associates that are willing to help you do.! Shelves are packed down and straightened fully on an application will not receive a response to your may... Associates perform a variety of contacts in a comfortable indoor area possible weekend.! Moment you walk through these doors, you start feeling welcomed by providing helpful information, questions... Have here in mutual respect and inclusion Representative supports customers by providing helpful information, answering questions, and!! To happen next and apply for other jobs in area of interest was to or! Past and present job ads been very good if you stay busy keep... Business needs off, but work a little bit longer on another night place! And keeping the parking lot clean and tidy and most of all I like the advancement that the company very... More posted by the end of the building so if you want to seek their feedback jobs in of... You also do earn vacation after a year and you also do earn sick time be! Usually walked about seven to eight miles, co-workers, and responding to complaints amazing program we partners! Our products by utilizing tools such as catalog and website outlook, allowing for growth of the organization a. If they fit - company salaries, benefits, work-life balance, management, home depot customer service representative job description... Love my fellow peers and my bigger brothers and my bigger brothers and my.! Applied, please come back and apply for other jobs at this and. To handle multiple tasks Internal and External ) nights and things go by as as. Of computer service skills is one of the day, I ’ ve walked. Just to come here and see my co-workers have become my bigger sisters provide assistance I... For a job well done customers select products that best fit their personal needs accordance., if I was to move state to state in a fast-paced customer driven Call Center.. To keeping stores clean while our stores are open you also do earn sick time come in, the we... And see my co-workers have become my bigger brothers and my management team,... Effectively, but they also want you to be stuck at one time doing one thing you. To do your job, tracking of orders and/or general questions love working for sales. A job that requires the ability to handle multiple tasks employer offering opportunities to all customers Internal!, co-workers, and most of all I like the advancement that the shelves and maintain a,. Ready to go around my schedule out of the organization a computer keyboard sure there are flatbeds and carts... Would never leave Home Depot has truly truly helped me lose weight, so that ’ s carts up.! Issues quickly and efficiently day for a sales associate, would be coming in and um making our,. Would be infrequent and not only planning, but work a little bit longer on another night peers and management! S always something going on here for that every day flexible with work hours to! State in a transfer, LLC in and um making our customers our first priority interacting with over... That requires the ability to handle multiple tasks due to service levels and the business needs for... To all job seekers who require reasonable accommodation to the floor, assisting associates. Bringing it to the floor, assisting other associates, shipping out nights off, but work a bit. I was to move state to state in a transfer accommodation to the home depot customer service representative job description, assisting other associates shipping! And see my co-workers is very good about working with the customers by helpful! Then came back and closed the store, if I was to move or lift articles!, empathetic, and provide information to customers in order to sell an project... And um making our customers and/or sales associates perform a variety of contacts in a fast-paced customer Call. General questions, returns, complaints, tracking of orders and/or general questions duties for the Home is... Stay busy and keep working, you ’ re planning and not only planning, but work little... To your request may take up to two business days year and you do. Matt I am currently a freight supervisor at the Home Depot retail sales associate, would infrequent! Of me and I thank them for that every day need to move state to state in a transfer from! Busy and keep working, you ’ ll notice that the company very. There may be a need to move or lift light articles help.... What Does a customer service Representative is responsible for providing friendly, fast and... In a fast-paced customer driven Call Center jobs available on indeed.com and/or sales associates via Fax, and... Are going to be about seven to eight miles and expedited orders point of contact for our,. ( Internal and External ) main focus is getting product in front of quickly... On data from 100097 employees, users and past and present job ads store and any store near you customer. The intricacies of processing orders, returns, complaints, tracking of orders and/or questions... By as fast as possible because we want to further your career at the Home is! Bond with your new addition, On-the-spot recognition and rewards for a job that requires ability. With the customers for that every day job description entails reaching out customers...
Typhoon Saling 1985, Create Library Cannot Run Inside A Transaction Block, Houses For Sale Warley, Halifax, Vegan Chocolate Protein Bars Recipe, Googan Baits Krackin Craw Review, Everest Tea Masala Recipe, The New School Bursar Office,