In-store and Distribution Center Hourly, Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. And then we, as a team, pack everything out onto the shelves. Job Description. Privacy & Security HAYGOOD I really love doing what I do and I can’t really see myself doing anything else. Oh what makes me good at my job is that I’m a people person. Everybody treats everybody around here like their friend. NICOLE CAM I just generally enjoy being around folks. Prevented store losses using awareness, attention to detail and integrity. I get employee 401k. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. STEPHANIE Learn about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. It is a very energetic place to work and morale is good. I love it, because it’s never boring. CAM I have never had a 401K on any job I’ve ever had and this one was the first. Right now, I’m a cashier part time and I love it, because I love working with the customers. They want you to do your job fast. Know your rights. The best CSRs are genuinely excited to help customers. I help to the customers when they want to use their home depot card or about the price of one product. That is universal. Handle a variety of contacts in a fast-paced customer driven Call Center Environment. Some of my managers have become my bigger brothers and my bigger sisters. It gives me energy. BILL You’re not just doing one thing, you’re doing several things at one time. All rights reserved. I love the customers. I love the customers. We get the employee stock purchase plan. SARAH Job Description. In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. MONIQUE ELIUD Providing face coverings and gloves to associates. TAMI Customer service skills is one of the main things that Home Depot has truly truly helped me out with. Home Depot knows that without their customers, they wouldn’t have a business. NICOLE The general warehouse associate works in different areas processing inbound and outbound. 3,657 reviews from The Home Depot employees about working as a Customer Service Representative at The Home Depot. It’s good exercise. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. The scheduling here, it is consistent. Service Desk Associate 09/2014 to Current The Home Depot Spanish Springs, NV Trained new employees on company customer service policies and service level standards. 26 open jobs for Home depot customer service. I love it, because it’s never boring. You have to be willing to work independently. So the work that we do here at night is basically we unload trucks. So from a culture standpoint, we have partners not employees because we want to seek their feedback. Type Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. TAMI So they’ve been very flexible. It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. Some of my co-workers have become my brothers and my sisters. 40%- Receive incoming calls, faxes or emails to place orders, process returns, answer product questions, provide order status and/or route customer to appropriate Department or Sales Professional. Offer support and solutions to customers in accordance with the company's customer service policies. A typical day for a sales associate, would be coming in and um making our customers our first priority. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. Ability to learn and retain new information. I look forward to coming here. 0261 – W COLONIAL They want you to do your job fast. So I’m confident that we are going to be around for a while. MONIQUE Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. I love the schedule. Maintain a positive, flexible outlook, allowing for growth of the organization. So they’ve been very flexible. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. I feel confident to maybe one day open my own small business. JUSTIN ANNETTA The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. They don’t want you to be stuck at one position. It is tough. My gosh, the benefits are even better than I thought. Click here to view Federal Labor Law posters. OLIVER Managed quality communication, customer support and product representation for each client. CHRIS Privacy & Security Once you’ve applied, please come back and apply for other jobs at this store and any store near you. So if you want to further your career at The Home Depot, this is the place to be. ANTHONY Now, our associates are even more committed to keeping stores clean while our stores are open. 65 Home Depot Call Center jobs available on Indeed.com. MONIQUE Home Depot is a great company to work for simply because they want you to grow. What Does a Home Depot Retail Sales Associate Do? I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. You must be able to multi-task while understanding the intricacies of processing orders, returns, complaints, tracking of orders and/or general questions. 8 The Home Depot Customer Service Representative jobs. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. I love the customers. Right now, I’m a cashier part time and I love it, because I love working with the customers. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. There’s always something going on here. I walk over ten thousand steps a day. On rare occasions there may be a need to move or lift light articles. Available positions may vary by location. JUSTIN NICOLE Vacation time and the company is very good if you need a day off. It’s kind of crazy. STEPHANIE If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. Answered customers questions and addressed problems and complaints in person and via phone. My current position is a merchandising execution associate. What are the duties of a customer service representative? Our management has cook outs for us. It’s flexible. By the end of the day, I’ve usually walked about seven to eight miles. Because it’s like one big family. Like right now, we are working on the spring reset. Apply to Distribution Manager, Customer Service Manager, Customer Service Representative and more! If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. Must be PC literate and be proficient in typing as well as comfortable navigating a computer keyboard. You’re not just doing one thing, you’re doing several things at one time. In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. NANCY KYMONI I’ve known freight associates that are store managers now. You can go as far as you want to go. Some of my managers have become my bigger brothers and my bigger sisters. They have been very good about working with me. Plus, it’s a family. JESSE I do love working for The Home Depot, because I just think it’s a wonderful place to work. ELIUD All rights reserved. The specific accommodation requested to complete the employment application. MATT What do you think? MONIQUE The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. That’s just tradition for us. TOMMY Consulted with customers on the latest styles and trends. GILBERT And then I went to school and then came back and closed the store, like from five to ten pm. Tons of great salary information on Indeed.com You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile. It’s helped me lose weight, so that’s why I really like it. And the things you learn on the job are things that can directly help you. This is my second job. Job Description. We get the employee stock purchase plan. JARED I love the Home Depot. Promoting social and physical distancing practices. A typical day for a sales associate, would be coming in and um making our customers our first priority. TAMI The kind of problems I solve are anything mundane from how to fix a sink. We do the Christmas reset, we do the vanity reset. We get travel benefits. You are part of the family. You have to be willing to work quickly. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Get the right Home depot customer service job with company ratings & salaries. And make the store, basically, grand opening ready every morning. Associates are the first point of contact for our Customers and/or Sales Associates via Fax, Email and Calls. Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. It brings happiness to me, just to come here and see my co-workers. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. And there is always an available store, if I was to move state to state in a transfer. ANTHONY Helped customers select products that best fit their personal needs. My favorite thing about working at Home Depot is just the opportunity to grow. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Any unpleasant conditions would be infrequent and not objectionable.TRAVEL: Typically requires overnight travel less than 10% of the time. The Home Depot Customer Service Representative in the United States makes about $30,359 per year. Our management has cook outs for us. And the things you learn on the job are things that can directly help you. JESSE So I’m confident that we are going to be around for a while. I help customers out with loading assistance and keeping the parking lot clean and tidy. Customer experience is a top priority and an absolute focus. ©2005-2020 Home Depot Product Authority, LLC. We are also taking extra steps – we sanitize and disinfect shelves, checkout areas, service desks, storage lockers and restrooms on a regular basis. They have been very good about working with me. Handle a variety of contacts in a fast-paced … Make sure that the shelves are packed down and straightened fully. Here they treat you like family. You do earn vacation after a year and you also do earn sick time. Monday – Friday, Holidays and possible weekend shifts. Bilingual candidates are encouraged to apply. JOSH His/her job description entails reaching out to customers, assessing their needs, and … BARBARA ANTHONY When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. SHARIFF You do lift a lot. BILL TERRY Emails sent for non-disability related issues such as following up on an application will not receive a response. Home Depot March 2012 to August 2013 Customer Service Associate Sherwood, OR. They want you to do your job effectively, but they also want you to have fun when you do your job. They have the ability for tuition reimbursement. GABE Other Daily Duties. TOMMY What does a Customer Service Representative do? I am currently a freight supervisor at the Westin Home Depot. I have never had a 401K on any job I’ve ever had and this one was the first. I’m thankful that our leaders at the top are looking to the future and aren’t just being complacent and stuck in where we are. They want you to do your job effectively, but they also want you to have fun when you do your job. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. A response to your request may take up to two business days. SHARIFF The scheduling here, it is consistent. I love the schedule. Paid parental leave to bond with your new addition, On-the-spot recognition and rewards for a job well done. I’ve been in other industries and I would never leave Home Depot, because I love the working environment. TOMMY We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. They’re planning and not only planning, but they are executing it and making it happen. I help to the people who need assistance to pick up heavy or big goods to put in their car. Like right now, we are working on the spring reset. By the end of the day, I’ve usually walked about seven to eight miles. JESSE Available positions may vary by location. I needed something that was going to go around my schedule out of the building. JESSE Making sure there are flatbeds and lumber carts for customers. Know your rights. TERRY I love the Home Depot. SHANTA Associates in this position will learn how to greet, qualify, recommend and close every customer in … That’s just tradition for us. Home Depot sales associates may also perform stocking, organizing, and cleaning duties at the request of … ALPHONZO The kind of problems I solve are anything mundane from how to fix a sink. Home Depot sales associates perform a variety of important duties for the hardware store chain. I’ve been in other industries and I would never leave Home Depot, because I love the working environment. Maintain a positive, flexible outlook, allowing for growth of the organization. The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. Search Customer service home depot jobs. BILL My current role at The Home Depot is a lot associate. At [CompanyX], we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. 10%- Provide knowledge insight and information about our products by utilizing tools such as catalog and website. 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